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Restaurant and Website Accessibility

At Paloma, we make sure every guest enjoys a comfortable, safe, and seamless experience. We offer Restaurant and website accessibility features so that each guest can experience the best of what we offer. Please feel free to look at the details below to see how we can meet your needs.
AccessibilityRestaurant Accessibility Features

Accessibility Features

  • Mobility accessible entrance
  • Wheelchair-accessible pool
  • Wheelchair access to the hot tub
  • Accessible parking available
  • Service animals welcome
  • Visual fire alarm
  • Well-lit paths
AccessibilityWebsite Accessibility

Accessibility Statement for Paloma Scratch Kitchen

Date: 10/10/2023
This is an accessibility statement from Paloma Scratch Kitchen

Measures to support accessibility

Paloma Scratch Kitchen takes the following measures to ensure accessibility of Paloma Scratch Kitchen:
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Paloma Scratch Kitchen is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.


We welcome your feedback on the accessibility of Paloma Scratch Kitchen. Please let us know if you encounter accessibility barriers on Paloma Scratch Kitchen:
  • Phone: 865-428-4580
  • Business Address: 2760 Parkway, Pigeon Forge, Tennessee 37863

Compatibility with browsers and assistive technology

Paloma Scratch Kitchen is designed to be compatible with the following assistive technologies:
Paloma Scratch Kitchen is not compatible with:
  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of Paloma Scratch Kitchen relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Paloma Scratch Kitchen, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:
  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 07/02/2024; 06/04/2024; 05/02/2024; 04/02/2024; 03/05/2024; 02/02/2024; 01/02/2024; 12/06/2023; 11/02/2023; 10/10/2023


This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.